Privacy policy

Last updated 14 November 2026. This policy explains what Mixers Anonymous TT collects when you use this website or book with us, why, and what you can ask us to do with it. We follow Trinidad and Tobago’s Data Protection Act, 2011, and, for visitors in the European Union or United Kingdom, the GDPR.

Who we are

Mixers Anonymous TT, Port of Spain, Trinidad and Tobago, is responsible for your information (the “controller”). Contact us about anything in this policy at info@mixersanontt.com or +1 (868) 334-2305.

What we collect and why

• Quote requests and messages: your name, email, phone number and event details (date, venue, guest numbers). If you pick your venue from the suggestions, we also keep its address and map location. We use them to prepare your quote and plan your event. Legal basis: steps you ask us to take before a contract.
• Shop orders and bookings: your name, email, phone number, company (if you add one), delivery address and day, and any gift message or engraving text. We use them to fulfil and deliver your order and send receipts. Legal basis: our contract with you, and our legal duty to keep financial records.
• Client portal: your login email and a scrambled (hashed) version of your password. We can never see the password itself. Legal basis: our contract with you.
• Alcohol calculator: your name, email and event details, so we can write and send your drinks plan. To allow one free plan per person we also keep scrambled (hashed) versions of your email address, IP address and a random device id stored in your browser, and on computers and Android phones a hashed summary of your browser settings. We cannot turn these back into the original details. We also note which country you are in, worked out from your IP address by our network provider Cloudflare, so visitors in Trinidad and Tobago get plans priced from local stores. Your event details (not your name or email) are sent to Anthropic, whose Claude AI helps write the plan. Legal basis: your request, and our legitimate interest in preventing abuse of the free plan.
• Newsletter: your email address, only if you subscribe. Legal basis: your consent, which you can withdraw at any time.
• WhatsApp updates: your phone number, only if you tick “Send me order updates on WhatsApp” at checkout. Legal basis: your consent.
• Proof of delivery: a photo of the delivered parcel, kept privately with your order. Legal basis: our legitimate interest in settling delivery questions.
• Site security and statistics: technical data such as IP address and browser type, used to keep the site secure and to count visits in total. Legal basis: our legitimate interest in running a safe, working website.

We do not sell or rent your details, we do not use them for automated decisions about you, and we only send marketing if you ask for it. This website is not meant for anyone under 18.

Card payments

You enter your card details on WiPay’s secure page, never on our site. We never see or store your card number. We keep the WiPay transaction reference, the amount and whether the payment succeeded.

Who we share it with

We use these service providers, and they may only use your information to provide their service to us:

• WiPay processes card payments.
• Anthropic provides the Claude AI that helps write calculator plans. It receives your event details, never your name, email or payment details.
• Hostinger hosts this website and its database.
• Zoho provides our business email, including the emails this website sends.
• Cloudflare delivers and protects the website and gives us visit counts without cookies.
• Google provides Google Analytics (how the site is used, see Cookies below) and the venue suggestions on the quote form. What you type in the venue box is sent to Google Maps to find matching places.
• Meta runs WhatsApp, which carries messages if you choose to message us or receive updates there, and the Meta Pixel, which measures our Facebook and Instagram ads (see Cookies below).
• Our newsletter email service sends the newsletter, if you subscribe.
• Our courier receives the name, phone number and address for Tobago deliveries.
• Our engraver receives only the text or logo to engrave.

We share information with authorities only when the law requires it.

International transfers

Some of these providers store or process data outside Trinidad and Tobago, including in the United States and the European Union. Where the GDPR applies, we rely on the provider’s standard contractual clauses or an equivalent safeguard. Ask us if you would like details.

Cookies

This site uses the cookies it needs to work: one that keeps your cart and login session, and one that protects forms against forgery, which expire after two hours, and, if you use the alcohol calculator, one holding a random device id so the free plan can be given once per device. A first-party cookie also remembers, for 90 days, the website or link that first brought you here (for example a Google search or an Instagram post) and the page you landed on, so that if you send a quote request or order we know which of our marketing works. It is never shared.

Google Analytics

We use Google Analytics to count visits and see which pages people use, which devices they use, roughly where they are (city or country) and how they found us. It sets cookies (named _ga) that last up to two years and sends this information, with a shortened IP address, to Google. We do not use it for advertising: the tag tells Google not to store advertising cookies or personalise ads from it. Legal basis: our legitimate interest in improving the site; if you are in the European Union, EEA, United Kingdom or Switzerland we ask for your consent first.

Meta Pixel

When we advertise on Facebook and Instagram, the Meta Pixel tells Meta that someone who saw or tapped one of our ads visited the site and whether they sent a quote request, tapped to WhatsApp or call us, added something to the cart or placed an order (with the order value, never your name, email, phone or card). Meta uses this to measure and improve our ads and may link it to your Facebook or Instagram account under Meta’s privacy policy. It sets cookies (named _fbp, and _fbc if you came from an ad) that last up to 90 days. Legal basis: our legitimate interest in knowing which advertising works; if you are in the European Union, EEA, United Kingdom or Switzerland we ask for your consent first. The buttons above switch it off or on together with Google Analytics, and you can control ad preferences in your Facebook or Instagram settings.

You can also block cookies in your browser settings or install Google’s opt-out add-on.

How long we keep it

• Orders, invoices and payment records: six years, as tax and accounting rules require.
• Quote requests that do not go ahead: up to two years, so we can help if you come back, or sooner if you ask.
• Calculator plans: up to twelve months. The hashed checks used for the free plan: the email and device checks for as long as the free-plan rule runs, the IP and browser checks for 30 days.
• Newsletter: until you unsubscribe.
• Proof-of-delivery photos: 90 days after delivery.
• Portal accounts: until you ask us to close them, or after three years without use.

Your rights

You can ask us to give you a copy of your information, correct it, delete it, limit how we use it, or send it to you in a portable format. You can object to us using it for our legitimate interests, and withdraw consent at any time (for the newsletter, use the unsubscribe link in any issue or email us). Email info@mixersanontt.com or call +1 (868) 334-2305, and we reply within 10 working days.

If you are unhappy with how we handle your information, please tell us first so we can put it right. If you are in the European Union or United Kingdom, you can also complain to your local data protection authority (in the UK, the Information Commissioner’s Office).

Other sites

Course enrolment on courses.mixersanontt.com, and social media pages we link to, are separate sites with their own privacy terms.

Changes

If we change this policy we will update the date at the top of this page.