Terms of sale
Last updated 14 November 2026. These terms cover orders placed in our online shop and drinks plans from our alcohol calculator. Event bar bookings are covered by the quote we send you. Questions? See the shop FAQ or WhatsApp +1 (868) 334-2305.
Who you are buying from
Mixers Anonymous TT, Trinidad and Tobago. No. Our shop sells bar tools, mixers, kits and gifts, not alcohol. Each kit suggests a spirit to pair it with, and most recipes have a zero-proof version too.
Prices and payment
Prices are in Trinidad and Tobago dollars and are what you pay for the items; delivery is added at checkout. You can pay by Visa or Mastercard through WiPay, or by bank transfer. Card payments confirm your order immediately. For transfers we email our bank details and hold your items for 3 days while the transfer clears, then release them if it has not arrived. Unpaid card orders are released after 6 hours. Your order is confirmed once payment is received.
Ready dates and pre-orders
A made-to-order item is put together specially for you, usually within 2 to 4 working days. The date on the product page already counts our working days (Monday to Saturday) and public holidays.
Some items, like bar tools, tumblers and the Carnival range, are sold as pre-orders. You order now and the product page shows the date it will be ready (for example “Pre-order · ready from Mon 7 Dec”). Places are limited. If an item shows “Sold out”, message us on WhatsApp and we will tell you when it is back. If a pre-order is delayed we tell you on WhatsApp straight away and you choose: wait for the new date, swap for something of equal or greater value, or take a full refund.
Photos show the style of each product. Brands and packaging can vary, but we always swap like for like or better, and we tell you before we do.
Delivery
We deliver to each area on set days. Port of Spain & environs: Tuesday and Saturday, TT$40.00. East–West Corridor: Thursday and Saturday, TT$45.00. Central Trinidad: Saturday, TT$55.00. South Trinidad: Saturday, TT$65.00. Tobago (by courier): Wednesday, TT$90.00. You choose the day at checkout from the dates after your order is ready. Delivery starts at TT$40.00 and is free anywhere in Trinidad on orders over TT$600.00. Tobago always goes by courier, so its fee is never waived. Pickup is free.
Personalised items
Tick “Personalise it” on the product page and type the name or words. Ordering several with different names? Put one per line. We send a photo proof on WhatsApp and engrave only after you reply OK. Allow about a week. Personalised items cannot be returned unless they arrive damaged or do not match the proof you approved.
Cancellations and refunds
You can cancel or change an order free of charge until your order has been packed: message us on WhatsApp with your order number. Pre-orders can be cancelled until the order-by date on the product page. Personalised items cannot be cancelled once you have approved the engraving proof. Refunds go back to your card or bank account within 5 working days.
Returns and damaged items
Unopened tools, glassware and merch can be returned within 14 days for a refund. Gift boxes and party kits contain food and drinks, so we replace them only if they arrive damaged. Personalised items can be returned only if they arrive damaged or the engraving does not match your approved proof. If anything arrives damaged or wrong, WhatsApp us a photo within 48 hours of delivery and we will replace it or refund it.
Gift cards
Gift cards are emailed as a printable card within one working day and are valid for 12 months on anything we sell. They cannot be exchanged for cash.
Alcohol calculator plans
Your first drinks plan is free. After that you buy an Event Pass: US$10.00 for 3 plans over 30 days, then US$1.00 a plan, with extra plans sold in packs of 3 while your pass is active. It is a single card payment, not a subscription: it never renews and nothing is charged again unless you choose to buy more. Unused plans end when the pass does. One free plan is allowed per person: we check your email address, device and connection to apply this, and we may refuse a free plan that looks like a repeat. A plan is a guide written with the help of AI from our own price list and public web pages. Quantities are estimates, and prices and stock change, so check before you buy. We do not sell alcohol and are not responsible for a store’s prices. If we cannot deliver a plan you paid for, or you are charged twice, we refund you in full. Because a plan is delivered straight away, it cannot be refunded once you have received it. You must be 18 or over to use the calculator.
Law
These terms are governed by the laws of Trinidad and Tobago. Nothing in them limits your rights as a consumer.